BigZ — Savickas Strength System
Account & Data Deletion
Your data belongs to you. Deleting it is straightforward.
Effective Date: May 5, 2026 — Last Updated: May 5, 2026
Your Right to Delete
You have the right to delete your BigZ account and all associated personal data at any time, without justification, under the General Data Protection Regulation (GDPR) and our Terms of Use.
How to Delete Your Account
Option 1 — In-App (Recommended)
- Open the BigZ app
- Go to Settings
- Tap Account
- Tap Delete Account
- Confirm deletion
This process is immediate and does not require contacting support. Your account is deactivated instantly and data deletion begins.
Option 2 — By Email
Send a deletion request to support@bigz.training with the subject line: Account Deletion Request
Include the email address associated with your BigZ account. We will process your request within 5 business days and confirm by email when complete.
What Gets Deleted
| Data | Timeline |
|---|---|
| Account credentials (email, password hash) | Within 30 days |
| Profile data (name, age, weight, height) | Within 30 days |
| Training history and session logs | Within 30 days |
| Personal records and performance data | Within 30 days |
| Recovery and health-adjacent inputs | Within 30 days |
| Push notification tokens | Immediately |
| Community content (leaderboard entries) | Within 30 days |
What Is Not Deleted
- Anonymized aggregate data — statistical data that cannot be linked to you is retained for product improvement
- Financial transaction records — retained as required by Estonian and EU tax regulations (typically up to 7 years). These records are held by Apple or Google, not by BigZ, and contain only transaction identifiers — not your payment card information
Subscription Status at Deletion
Deleting your BigZ account does not automatically cancel your App Store or Google Play subscription. To avoid future charges, cancel your subscription separately before deleting your account.
Cancel on iOS
Settings → [Your Name] → Subscriptions → BigZ → Cancel Subscription
Cancel on Android
Google Play → Profile → Payments & Subscriptions → BigZ → Cancel Subscription
Data Recovery After Deletion
Account deletion is permanent and irreversible. We cannot recover deleted accounts or training history. If you create a new account after deletion, it will start fresh with no prior data.
Confirmation
We will send an email confirmation to your registered address when your account and data have been permanently deleted. If you do not receive this confirmation within 35 days of your request, contact us.
Contact
Metalab
Email: support@bigz.training
Subject: Account Deletion Request