BigZ — Savickas Strength System

Support & Contact

We respond to every message. Usually within 48 hours.

Contact Options

General Support & Technical Issues

Email: support@bigz.training
Response time: Within 48 hours on business days

Privacy & Data Requests

For account deletion, data export, data correction, or any GDPR / privacy-related request:

Email: support@bigz.training
Subject line: Privacy Request — [Your Request Type]

Billing & Subscription Issues

For subscription questions not resolved through Apple or Google:

Email: support@bigz.training
Subject line: Billing — [Your Issue]

Note: Refund requests must be submitted directly to Apple or Google — we cannot process refunds on their behalf.

Subscription Management

Cancel on iOS

Settings → [Your Name] → Subscriptions → BigZ → Cancel Subscription

Cancel on Android

Google Play → Profile icon → Payments & Subscriptions → Subscriptions → BigZ → Cancel

Refund Requests

Apple: reportaproblem.apple.com
Google: Google Play → Help → Request a refund

Account Deletion

To delete your account, go to Settings → Account → Delete Account inside the BigZ app, or email support@bigz.training with the subject Account Deletion Request.

See the full Account & Data Deletion Policy for details on what is deleted and when.

Reporting Inappropriate Content

If you encounter content in the community features that violates our Terms of Use:

Email: support@bigz.training
Subject line: Content Report

Legal Documents

Privacy Policy — bigz.training/privacy
Terms of Use — bigz.training/terms
Subscription Terms — bigz.training/subscription-terms
Account Deletion Policy — bigz.training/account-deletion
Training & Medical Disclaimer — bigz.training/disclaimer

BigZ is not a medical service. Training recommendations are not medical advice. See our Training & Medical Disclaimer for full details.

App	BigZ (Savickas Strength System)
Company	Metalab
Country	Estonia (EU)
Email	support@bigz.training
Website	https://bigz.training
Address	To be updated